Accessibility Statement
Chiswick Education Institute Ltd is committed to making its website and mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. [gov.uk], [legislation.gov.uk]
This accessibility statement applies to: www.Chiswickeducationinstitute.com and subdomains; as well as Android/iOS app ChiswickEdu]. For our mobile application, this statement is available on our website and from within the app store listing.
Compliance status
Fully compliant
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.
Accessibility adjustments on this site
We want as many people as possible to be able to use this website. For example, that means you should be able to perform the following actions:
zoom in up to 400% without loss of content or functionality
navigate most of the site using a keyboard or speech recognition
use a screen reader (for example JAWS, NVDA, VoiceOver, TalkBack)
find consistent help and avoid redundant entry where possible.
We also aim to make text clear and simple to understand. For device-level accessibility help, visit AbilityNet.
Feedback and contact information
If you need information on this website in a different format (for example accessible PDF, large print, easy read, audio recording or braille), or if you find any accessibility problems not listed on this page, contact:
Email: [accessibility@chiswickeducationinstitute.com]
Office hours: [Mon–Fri, 9:00–17:00, UK time]
We will consider your request and respond within 2 working days.
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Known limitations
A small number of links and controls do not meet focus appearance or target size requirements on mobile (WCAG 2.2 2.4.13, 2.5.8). [w3.org]
We are working to fix these issues as part of our continuous improvement plan
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This statement supports our wider responsibilities under the Equality Act 2010 (including the duty to make reasonable adjustments for disabled people).
Technical information about this website’s accessibility
Chiswick Education Institute Ltd is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. [legislation.gov.uk]
What we are doing to meet WCAG 2.2 AA
We design, build and test against WCAG 2.2 AA, including the nine new success criteria introduced in October 2023 (for example Accessible Authentication, Dragging Movements, Focus Not Obscured, Target Size, Consistent Help, Redundant Entry). [w3.org]
We use the UK government’s model accessibility statement and guidance to structure and publish this page.
Nonaccessible content
The content listed below is nonaccessible for the following reasons:
Content that’s not within the scope of the accessibility regulations
Third‑party content that we do not control and have not paid for.
Where possible, we will work with suppliers or provide accessible alternatives.
Preparation of this accessibility statement
Statement first published: 15 January 2026
Last reviewed: 19 January 2026
Next review due: 19 January 2027
Testing approach
This website was last tested on 15 January 2026 using a mix of manual and automated methods (for example: keyboard-only navigation, screen reader testing with NVDA/JAWS/VoiceOver, colour contrast analysis, mobile gestures, and automated checks). We prioritised a representative sample of page templates, high‑traffic pages, and user journeys. Our testing and statement structure are based on the GOV.UK model and sample accessibility statements. [gov.uk]
This site is going to undergo audits during Private and Public Beta stages and conformance to WCAG 2.2 AA across its lifecycle, as per UK guidance recommendation. [gov.uk]
What we’re doing to improve accessibility
Fixing the issues identified above on a rolling basis and re‑testing.
Training content editors to create accessible HTML first and reduce reliance on PDFs; where documents are required, we follow GOV.UK guidance on publishing accessible documents. [gov.uk]
Building new features using the GOV.UK Design System patterns and components, which are designed for accessibility.
Accessibility of documents and media
Documents:
New PDFs/Word/PowerPoint published after 23 September 2018 will meet accessibility standards; we aim to convert key information to HTML where possible.
Video and audio:
We provide captions and transcripts for pre‑recorded media; live captions are provided where feasible.
Wider equality issues
This statement complements our obligations under the Equality Act 2010 and the Public Sector Equality Duty in education (schools, further and higher education). We take reasonable steps to remove barriers and provide adjustments for disabled students, staff, and visitors.
Contact us about this statement
If you have questions about this statement, email us at accessibility@chiswickeducationinstitute.com.
